FAQ's for the MyCarrierPortal and FreightValidate Integration
What is the purpose of the integration between MyCarrierPortal and FreightValidate?
The integration combines MyCarrierPortal's functionalities with FreightValidate’s advanced verification and data science capabilities. This collaboration aims to enhance the accuracy, reliability, and safety of freight data by providing objective, unbiased assessments of carrier compliance and integrity.
How does FreightValidate categorize carriers, and what do these categories mean?
FreightValidate categorizes entities into:
- FreightValidated: The carrier meets all required compliance and regulatory standards.
Unable to Completely Validate: The carrier has not met the necessary criteria or has incomplete data.
- COI Review Recommended: The carrier has some compliance issues that need attention.
- Entity Cannot Be Validated: Clearly defined as entity fails to meet essential regulatory standards.
These categories are clearly displayed in the Carrier section of MyCarrierPortal to help users make informed decisions.
Will we need a subscription for each employee or just as a company?
For MyCarrierPortal customers, you will have the ability to add unlimited users. When subscribing, it is company-based. Once verified and accepted by FreightValidate as a "FreightValidated" MCP customer, all employees will have the subscription benefits.
How does this affect the Industry Standard Risk Assessments in MCP?
If the carrier has a FreightValidate warning status it will go to "Review"
If the carrier has a FreightValidate invalid status it will go to "Review"
What criteria must a carrier meet to achieve "FreightValidated" status?
To achieve "FreightValidated" status, a carrier must:
To attain "FreightValidated" status, entity must pass legal compliance assessment, has active MC & DOT Authority, meets the minimum requirements of 49 CFR including but not limited to part 390.5T (Principal Place of Business), Complies with Public Law 112-141 (including para 32103(D)(i) regarding disclosure of affiliation with other Operating Authority Certificate Holders and Applicants)and other state and federal regulations. The platform will also advise if MC Number is operating as a Broker, Carrier or Both. If the Carrier/Broker is “FreightValidated”, the carrier then meets the basic criteria for further carrier safety vetting as appropriate through company and MyCarrierPortal compliance protocols.The platform will also indicate if the MC Number is used as a Broker, Carrier, or Both.
When will the integration go live, and how can I try it out?
The integration will be live in MyCarrierPortal starting Friday, August 16 and MyCarrierPortal customers will receive a 14-day free trial to experience the full suite of features offered by FreightValidate. After that, the statuses will still be visible of FreightValidate's determinations, and the risk assessments will still be a "Review," but full access to FreightValidate's portal will be restricted until a subscription is enabled. MCP Customers will have a special discount for the yearly plan. Details and pricing can be seen here.
What benefits does FreightValidate provide in this integration?
FreightValidate utilizes advanced data science algorithms and meticulous verification processes to ensure that good carriers are not mistakenly reported as bad. This approach includes holistic fraud prevention and vetting across various sectors, including motor carriers, freight brokers, and cross-border carriers.
How does the integration ensure continuous monitoring and up-to-date information?
The integration provides real-time updates to continuously monitor and reflect the latest data and trends. This ensures that users always have access to the most current and accurate information regarding carrier compliance and risk.
What is the role of transparency in this integration?
FreightValidate’s transparent processes provide clear reasons for actions taken and offer a comprehensive database of industry participants. This transparency helps users understand the basis of carrier assessments and ensures that decisions are made based on reliable and verifiable data.
How does MyCarrierPortal and FreightValidate handle data security and privacy?
Both MyCarrierPortal and FreightValidate prioritize data security and privacy. All user information is handled with the utmost care to protect sensitive data and ensure compliance with industry standards for data protection.
How does FreightValidate’s approach align with MyCarrierPortal’s mission?
FreightValidate’s data-driven and objective approach in vetting carriers aligns with MyCarrierPortal’s mission to connect reputable brokers and carriers. By ensuring accurate and unbiased carrier assessments, both platforms work together to foster a trustworthy and efficient freight environment.
What happens after the 14-day free trial period ends?
After the 14-day free trial, the statuses will still be visible of FreightValidate's determinations, and the risk assessments will still be a "Review," but full access to FreightValidate's portal will be restricted until a subscription is enabled. MCP Customers will have a special discount for the yearly plan. Details and pricing can be seen here.
Are there any special features or tools available during the free trial?
Yes, during the 14-day free trial, you will have full access to FreightValidate’s comprehensive features, including detailed compliance assessments and real-time data updates. This trial period allows you to experience the full range of benefits offered by FreightValidate including the details and reasons for the statuses that are shown in MyCarrierPortal.
Will there be any special features or benefits from this integration?
Yes, the integration provides advanced data science algorithms and meticulous verification to ensure that good carriers are not mistakenly reported as bad. This holistic approach enhances the reliability of the carrier data and supports better decision-making in the freight industry.
How does the integration benefit brokers, shippers, and carriers?
For brokers and shippers, the integration ensures that they have access to accurate and reliable carrier data, reducing risk and improving safety. Carriers benefit from clearer validation processes and the potential for improved visibility in the marketplace if they meet compliance standards.
Will there be any changes to how I use MyCarrierPortal with this new integration?
The core functionality of MyCarrierPortal remains the same, but you will now have enhanced access to compliance and verification data through FreightValidate. This added data will be integrated into the Carrier section, providing more detailed risk assessments and compliance statuses.
How often will FreightValidate’s risk assessments be updated?
The risk assessments and carrier statuses provided by FreightValidate will be updated automatically to reflect any changes in compliance or regulatory standing, ensuring that you have the most current information available.
Why can't I send a packet to a carrier I've used before or one that I would like to use now?
The Risk Assessments have been automatically updated to proactively protect MyCarrierPortal customers. If you go to your Risk Assessment (should you have your own company version) or if you utilize the Industry Standard version, you can simply go to "Risk Assessments" in the left hand toolbar.
Navigate to the bottom section called "MyCarrierProtect."
There, you will see two new additions regarding FreightValidate's statuses.
Keep in mind, per FreightValidate standards, when someone is in violation of the law, that is how they will be determined as "invalid." It is HIGHLY recommended to keep this at a "fail". However, should you choose to modify this option, at minimum, you are advised to have it at at "review" status.
Once reviewed, you will be able to send out the packet as you normally have done in the past.
How can I get support or more information about the integration?
For support, questions, or concerns, you can reach out to:
- FreightValidate support at helpteam@freightvalidate.com or call 800-454-1984
- MyCarrierPortal support at FVhelp@mycarrierportal.com